Frequently asked questions

Our formulas are built from naturally derived raw materials — plant oils, clays, and botanical pigments. We bottle at origin in small lots to preserve each material’s character.

We never test our products on animals, and we never ask anyone to do it on our behalf.

Our argan oil is cold-pressed from unroasted kernels — the culinary oil is the one pressed from roasted kernels, which is why ours pours a pale gold and carries almost no scent. The kernels are cracked by hand, and we press and bottle in Morocco.

Keep oils and balms away from direct sunlight and heat — a cool, dark shelf is what keeps them at their best. Close bottles firmly after use, and take clays and balms out with clean, dry fingers.

We ship worldwide, with tracked delivery on every order. Shipping is complimentary above a minimum order value that depends on your destination — the threshold for your address is shown in your cart and at checkout. See our shipping page for regional timelines.

If something isn’t right, you may return unopened products within 30 days for a full refund. Read the full details on our refund policy page.