Legal
Refund Policy
Our commitment to making things right if your ritual isn’t quite right.
Last updated 27 July 2026
Returns
Unopened products in their original condition may be returned within 30 days of delivery for a full refund of the product price. To begin a return, write to support@novargan.com with your order number.
Refunds
Once we receive and inspect your return, your refund is issued to the original payment method within 5–10 business days. Original shipping charges, where applicable, are non-refundable.
Damaged or incorrect items
If your order arrives damaged or incorrect, contact us within 14 days and we will replace it or refund it in full, including any shipping. No return required.